Privacy policy
1. Overview
BZOO (“we,” “us,” “our”) provides smart eyewear and related services through our website, online marketplaces and global shipping partners. This Privacy Policy describes how we collect, use, store, share, and protect your information when you shop with us, sign up for email marketing, or interact with our brand online.
By purchasing or using any BZOO services, you agree to this Privacy Policy.
2. Information We Collect
We may collect:
A) Personal Information
Name, email address, phone number
Billing address & shipping address
Order history & preferences
Account login details (if you create an account)
B) Payment Information
Payments are processed by secure third-party processors. We do not store full credit card details.
C) Technical & Usage Data
Collected via cookies, analytics tools, and pixels:
IP address & device type
Browsing data & interactions
Purchases and cart activity
Referral source (ads, search engines, social media)
3. How We Use Your Information
We use your data to:
Process and ship orders
Provide customer support
Send order updates & tracking
Manage customer accounts
Customize website experience
Improve ads and analytics
Verify payments and prevent fraud
Provide optional marketing emails and newsletters
You may unsubscribe from marketing anytime.
Links included in every email.
4. Cookies & Tracking Technologies
BZOO uses cookies and pixels for:
Website performance
Personalized content
Analytics & measurement
Marketing & retargeting ads
Tracking Services We Use
Google Analytics
Facebook/Meta Pixel
TikTok Pixel
Other ad platforms as needed
You may disable cookies in your browser settings.
5. Sharing Your Information
We share your information only when necessary to provide services such as processing orders, delivering products, collecting payments, running marketing campaigns, and analyzing website performance. This includes partnering with trusted third-party companies such as shipping providers, secure payment processors, marketing and email platforms used to send newsletters or advertisements, and analytics providers that help us measure how customers interact with our website and advertising. These partners are permitted to use information solely for the services they provide to BZOO and are required to protect your data according to applicable privacy laws. We do not sell or rent personal information under any circumstances.
6. International Shipping
For global orders, your data may be transferred to shipping partners in your destination country solely for delivery purposes.
7. Customer Accounts
If you create a customer account:
You are responsible for maintaining password confidentiality.
You may request deletion of your account anytime.
You may update your information within your account dashboard.
8. Your Privacy Rights
Depending on your location, you may have additional rights (e.g., GDPR in the EU, CCPA in California), including:
Request a copy of stored data
Edit or correct your information
Request deletion of data
Withdraw consent for marketing
To request any of these rights, contact us at info@bzoos.com
9. Data Security
We use encryption, restricted access, secure servers, and third-party protections to safeguard your information. No method is 100% secure online, but we take all reasonable steps to protect your data.
10. Data Retention
We retain data only as long as necessary to:
Complete your purchase
Provide customer services
Fulfill legal and tax obligations
11. Children’s Privacy
We do not knowingly collect or market to children under the majority age in your jurisdiction. If you believe a child has submitted personal information, contact us for removal.
12. Changes to This Policy
We may update this Privacy Policy at any time. The revised date will be shown at the top of this page.
13. Contact
For privacy-related questions or requests, please contact us at info@bzoos.com